Setup help
Learn how to add ConsentYes to your website and configure your consent banner.
Support
How can we help?
Get help with setup, billing, consent banners, cookie scans, and your ConsentYes account.
Options
Find the right kind of support
Billing and plans
Get help with your trial, plan limits, domains, sessions, and add-ons.
Cookie scans
Understand detected cookies, categories, and consent records.
Account support
Get help signing in, resetting passwords, or managing your account.
Contact
Need help from our team?
Send us a message and we'll help you get ConsentYes working properly.
FAQ
Common support questions
How do I start my trial?
Start with the Starter plan trial, then choose a paid plan when the trial ends.
Can I customise my consent banner?
Yes. Custom CSS for the consent banner is included in every paid package.
What happens if I exceed my sessions?
We'll help you move to a plan that fits your traffic.
Do you support more than one domain?
Yes. Starter includes 1 domain, Professional includes 3 domains, and Custom plans can support more.
Do you offer a plan before Starter?
No. ConsentYes offers a 7-day trial on Starter, followed by paid plans.